You're in a Very Demanding Business!

Your customers expect higher quality and better service than your competition offers.

Your staff wants more money, professional growth and job security.

You want increased profits and much more for your company.

Everyone looks to you for leadership and ideas to make the company better.

Can you be all things to all people or do you need some Professional Support?

In a perfect world, you would have enough Time and Money to accomplish everything you want in business. Service would be flawless, sales would be fabulous and everything would run like a well-oiled machine. No complaints, no problems, no challenges.

If you don't live in a perfect world - take our Survey/Questionnaire to clarify some key issues.

BDS specializes in how-to strategies and tactics for restaurants, casinos, caterers, country clubs, food service operations and other "people" businesses who are interested in building professionalism and profitability. No mumbo-jumbo, nothing vague - just a simple, straight-forward way of doing business. Click here to learn more about us.

Our Services are geared towards companies who feel they could & should be earning more money and who feel things should be running smoother.

As a result of our services

Your front-line people will get better.

Your managers will manage better.

Your company will be a better business.

If you're looking for clear direction to get a step ahead of the competition, boost profits and energize your company - Contact us!

Here's what some of BDS clients are saying!

"BDS was accountable for developing the standard of performance, manual development, employee selection, as well as staff training in the areas of service standards, wines, hospitality and growing check average just to name a few. Walter has a highly developed understanding of the hospitality industry and to his credit has the human behavioral skills to be effective at leading people."
Golden Nugget Hotel & Casino - Las Vegas, NV
Andre J. Carrier - COO

"Our long association with BDS continues to increase professionalism and profits for our restaurants and catering operations. From the moment Walter arrived he has made a significant impact on our company, our managers and our staff. Was it hard work? Yes. Was it worth it? ABSOULTELY!"
West End Food Services - Donner Lake, CA
Mike Alagna - Owner/Operator - 2 Restaurants, 4 Catering Sites

"BDS' after-the-sale follow up is second to none in an industry full of people who want your money and nothing else! Walter's services are a very worthwhile investment to any business that wants to see solid improvement."
Chamber's Landing Resorts - Lake Tahoe, CA
Graham F. Rock - Owner/Operator - 3 Restaurants, Catering

"We were impressed with Walter's immense knowledge of the restaurant industry, its management and organization. Every division of our company became better and most of all happier."
American Bar & Restaurant Opportunities - Sparks, NV
Ralph R. Blevins - President

"When we ran our server analysis for the period immediately following the workshop we had our best average wine sales per person to date, and a large increase in total sales per head. If you're looking for a way to improve your business and develop your team - I'd strongly recommend you try his programs."
Sunnyside Resorts - Lake Tahoe, CA
Don Edelstein - Dining Room Manager

"Walter worked closely with our Dining Room Services Manager and the Executive Chef in developing training manuals and operational procedures that not only improved efficiency but also lifted the morale of our staff."
Hidden Valley Country Club - Reno, NV
Ralph T. Woolbright - General Manager

"Your suggestive sales techniques work! I am pleased because we received more rent as a result of their increased revenues. I recommend your services to any "service oriented" business that wants to increase their employee performance, improve service standards to impeccable and enhance their bottom line profitability."
Squaw Valley Ski Resort Corp. - Olympic Valley, CA
Bill Collins - Concessionaire Manager - 5 Restaurants, 4 Bars

"We are a better operation because of BDS. Walter's step-by-step training was easy to learn, easy to apply and produces results. Before his program we had lots of complaints - now we get lots of compliments on a daily basis. Our managers are better focused, the servers are more attentive and teamwork is at an all time high. If you want a real difference maker - hire BDS."
Spotlight 29 Casino - Coachella, CA
Richard Smith - Director of Food & Beverage

"BDS has made significant contributions in the areas of employee development, management productivity, and guest service relations. His services, intuition, drive and commitment have had a profound effect on our operation, our reputation and our overall success."
Cattlemens Restaurants [10 Units] - Santa Rosa, CA
Wayne Holloway - Director of Operations

"Walter worked tirelessly during the week he was with us. We have implemented many of his suggestions that have greatly improved the efficiency of our company. He is a no-nonsense, straight talking consultant who will tell you the things you may not want to hear, but you will eventually be glad he did. His time with us was invaluable!"
Kathy G. & Company, Inc. - Catering, Event Planning, Design - Birmingham, AL
Kathy G. Mezrano - President and CEO - 3 Venues and Off-Prmise Catering